Our Commitment to Cleanliness & Hygiene

At Alpine Hills Retreat, we always want to be clear and transparent with our guests and peers.

At Alpine Hills Retreat, we always want to be clear and transparent with our guests and peers. Our accommodations have always placed the emphasis that is highest in the security and health of your guests with exacting standards of sanitation and safety . Utilizing the risks associated with COVID 19, plus in maintaining World Health Organization and Ministry of Tourism instructions, we've implemented a genuine amount of additional actions across all our resorts.

Protect yourself and others around you by knowing the facts and taking appropriate precautions. Please follow advice provided by local health authority.

Maintain following protocols keep yourself safe from COVID-19:

  • Clean your hands often. Use soap and water, or an alcohol-based hand rub.
  • Maintain a safe distance.
  • Wear a mask when physical distancing is not possible.
  • Don’t touch your eyes, nose or mouth.


Masks can help prevent the spread of the virus and protect yourself. Masks alone do not protect against COVID-19 and should be combined with physical distancing and hand hygiene.

Covid-19 Update

We hope and pray your family, your friends and you are clearly well plus in health, even as we are typical confronted with the danger of COVID 19.

We desire to be of service to our friends and family. For any support, please do not hesitate to contact us. Your request is escalated towards the person that is concerned we're going to do all we are able to to help you.

For more details on Covid-19 guidelines of Sikkim please visit https://www.sikkimtourism.gov.in/Public/index

Summary of our standards

Alpine Hills Retreat is grateful when it comes to enormous trust placed in us by our friends to constantly perform some thing that is right. We also recognize that not all of our guests would like to browse through the list that is total of. With their convenience, we have tabulated the absolute most ones which can be important.

All touch points in public areas places like door handles, elevator buttons, counter tops, table tops, railings, etc. tend to be cleaned continually getting a disinfectant that is sanitizer. These methods are in place in guest spaces through the housekeeping solution and also at turndown at night early morning.

Masks and gloves being disposable being donned by all associates all the time and changed frequently. Housekeeping staff use gloves being fresh every area they website.

Sprayer with skillfully identified chemical compounds are now being utilized to disinfect the resort entrances, worker entrances, also numerous areas which can be general public.

Restaurants and sitting in the lobby happen reconfigured assuring distances which are safe preserved between friends.

Protocols come in location for staff within the kitchen areas, restaurants, in-room dining and banquet halls to sanitise their particular fingers any right time they provide food or touch meals related products.

Temperature readings of non-resident guests are taken in the entrance of this resort. Temperature readings of resident guests and down line are taken daily.

Updated and detailed cleaning checklists, like the utilization of expertly identified chemical compounds and agents for many places, including laundry, are increasingly being followed and supervised closely.

A guest check-in self-declaration form is in place which covers COVID-19 symptoms. Any guest who indicates these symptoms is required to undergo a medical examination prior to check-in.

All supplies and materials are sanitised before being admitted into the hotel premises.

If any of the parameters for our guests or staffs are not normal, a medical examination and medical assistance are provided immediately.

Professional agencies and doctors are on standby for sanitisation of all areas should there be anyone detected with a positive sign of COVID-19.

Our Policy of Cancellation Related to Covid-19:
  • we request you to definitely get in touch with them to cancel the reservations in the event that you made your reservations through Travel Agents or travel websites.
  • We would also like to ensure you one to cancel your reservation at any time that we tend to be completely flexible along with new reservations and have now instituted an insurance policy that enables.