What Personal Information we collect from you and how we use it?
‘Personal Information’ means and includes all information that can be linked to identify any individual, such as name, address, , telephone number, email address, information about the travel, bookings, passengers, frequent traveller and any and all details that may be necessary from the customer. When you visit Alpine Hills Retreat’s website, The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
Automatic Logging of Session Data:
We automatically log generic information about your devices connection to the Internet, which we call “session data”, that is anonymous and not linked to any Personal Information.Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the website, how many visitors are surfing to various pages on the website/ mobile site/ mobile app, how long visitors are staying and how often they are visiting. It also helps us to distinguish problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
We do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.