Booking Policy

# Minimum 25% of total booking amount should be deposited within 2 days of room blocking.

# The balance amount to be deposited minimum 7 days in advance before check- in date.

# For current booking full amount to be paid before check-in.

Payment Policy

# Fund transfer to our given account
A/C Name : Humblebee Digital
Current Account no : 105605005488
Bank: ICICI Bank
Branch :Saltlake Sector 5
IFSC : ICIC0001056

# Cash/Cheque deposit on above account.

# After payment, mail us / WhatsApp us a scan copy of the deposit slip/fund transfer cyber receipt for confirmation.

Child Policy

# Below 5 years complimentary (one child per couple).

# CNB (child no bed)-5years to 10years child will be charged as per best available rate (BAR).

# CWB (child with bed)-5years to 10years child will be charged as per best available rate (BAR).

# EP (Extra person sharing the same room)-Above 10 years of age will be treated as an Adult and will be charged as per best available rate (BAR).

# Note: – Age proof of child is required at the time of check-in. Also, “EP” will be provided with an extra mattress.

Hotel Policy

# Check-in 01:00 PM/ Check –out 11:00 AM

# A valid photo Identity proof is mandatory at the time of Check-in. (Only Govt. address Id proof).

# The infrastructure& Communication systems of Sikkim are not very developed and one should not compare with other metro cities.

# In a hilly area scarcity of water & electricity is a big problem. Everybody buys water for their day-to-day living & have learnt to live even without electricity in case of Load Shedding. Guests are requested to cope with any such problem faced during the tour. To overcome this problem certain hotels have fixed time of supplying hot & cold water.

# Room Heater available with an extra cost to be taken from the guest directly.

# Rules & regulations done by the Sikkim Govt. should be followed strictly.

# All disputes subject to Gangtok, Sikkim Jurisdiction only.

# Note: Sikkim is a organic state, so plastic water bottles are banned in North Sikkim. If you wish, you can carry water jar as per your convenience. Also smoking in the open areas is not allowed in Sikkim.

*** If any circumstances come beyond the above terms & conditions, Alpine Hills Retreat has the right to make the final decision.

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